How does PC Parts keep the platform safe?

  • Verified accounts – you need a confirmed e‑mail to log in, and a verified phone number to post listings or message sellers.
  • Moderation – listings and reviews go through automated moderation, with manual review when needed.
  • Anti‑spam limits – CAPTCHA at sign‑up and after failed logins, and rate limits on messages. Accounts that spam are temporarily blocked from messaging.
  • Held payments – with Buyer Protection, the buyer’s money is held until they confirm receipt, or until 48 hours after delivery if no problem is reported.
  • Secure infrastructure – the site sits behind Cloudflare’s DDoS protection and web application firewall.
  • Human support – reports and disputed returns are reviewed by the PC Parts team.

More in “Safety and community”

How do I report a user? How do I report a suspicious listing? How do I block or unblock a user? How do I communicate with other users? How do I spot fake or fraudulent accounts? How do I follow a user? How are buyers protected from scams? How are sellers protected from scams?

Need more help?

Contact the PC Parts team