Terms and Conditions
Last Updated July 17, 2025
Please Read Carefully
By using PC Parts, you agree to these Terms and Conditions. We recommend reviewing them thoroughly before using our services.
1. Agreement to Terms
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and PC Parts SRL ("we," "us" or "our"), concerning your access to and use of the PC Parts website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site").
You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, then you are expressly prohibited from using the Site and you must discontinue use immediately.
By agreeing to these Terms and Conditions, you declare and warrant that you are 18 years old and have full legal capacity or, in the case of a legal entity, you are a duly registered and operating company under Romanian law and your representatives are validly authorized to express your legal agreement regarding access, visit or use the Website and/or Services in any other way.
2. Definitions
User
Any natural person, at least 18 years old, with full capacity to exercise, who accesses the Website being interested in data, information, Ads and/or Services of S.C. PC PARTS S.R.L.
Provider
S.C. PC PARTS S.R.L., Romanian legal entity, headquartered in București, Sector 1, Str. Ardealului 62, registered at the Trade Registry under no. J40/15859/2023, CUI 51859048.
Listing
Public offer launched by a User for the purpose of being published by S.C. PC PARTS SRL through the Website regarding the sale or rental of a Product.
Product
Good or service that can be commercialized according to law and which does not violate the limits imposed by these Terms and Conditions.
PC Parts Page
The website pcparts.ro, including any section or subpage thereof.
Operators
Persons specially trained by the Provider for checking/moderating the content of Listings published by Users on the Website.
3. Access to the Service
Subject to these Terms and Conditions, we grant you a non-exclusive, non-transferable, revocable license to access the Site and use our services strictly in accordance with these Terms.
We reserve the right to:
- Modify or withdraw the Site (or any part of it) without notice;
- Change these Terms and Conditions at any time;
- Deny access to the Site to anyone at any time for any reason.
4. User Accounts
To access certain features of the Site, you must register for an account. During the registration process, you will be required to provide accurate, current, and complete information about yourself as prompted.
You are responsible for:
- Maintaining the confidentiality of your account and password;
- Restricting access to your computer or mobile device;
- Accepting responsibility for all activities that occur under your account.
You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
SMS Account Verification
The Provider may validate User accounts using SMS verification to ensure each account is associated with a real and unique User. A maximum of 20 free listings per account in 24 hours are allowed.
5. User Content
Our Site allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Site, including its legality, reliability, and appropriateness.
By posting Content on or through the Site, you represent and warrant that:
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The Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms;
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The posting of your Content on or through the Site does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.
We reserve the right to remove any Content from the Site at our discretion, without prior notice, for any reason whatsoever.
6. Listings and Transactions
As a marketplace platform, PC Parts enables users to list items for sale and facilitates transactions between buyers and sellers. When listing items or engaging in transactions:
- Sellers must provide accurate descriptions and images of the items they are selling;
- All listed items must comply with our Acceptable Use Policy and not violate any laws;
- Buyers and sellers are responsible for completing transactions they initiate;
- PC Parts is not a party to any transaction between users and does not transfer legal ownership of items from the seller to the buyer;
- Users must comply with all applicable tax regulations.
A Listing will be created by completing a form, available on the Website, which must contain:
- Real photos and/or video of the product
- Real description of the product that is the subject of the Listings
- Price
- Location
7. Prohibited Conduct
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
Prohibited activities include, but are not limited to:
- Systematic retrieval of data or other content from the Site to create a collection, compilation, database, or directory;
- Making any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means;
- Engaging in any automated use of the system, such as using scripts to send comments or messages;
- Using the Site to advertise or offer to sell goods and services not relevant to PC parts or computer hardware;
- Attempting to impersonate another user or person or using the username of another user;
- Selling or transferring your profile;
- Using any information obtained from the Site in order to harass, abuse, or harm another person;
- Using the Site in a manner inconsistent with any applicable laws or regulations.
- Creating multiple accounts to avoid free listing limits in certain categories
- Republishing Website information without written consent
8. Fees and Payments
PC Parts may charge fees for certain services, features, or transactions. All fees are non-refundable unless explicitly stated otherwise.
Payment will be made exclusively by bank card using Stripe services. Payment will be made in RON at the BNR exchange rate on the payment day.
Accepted Payment Methods:
- Visa, Visa Electron
- Mastercard/Eurocard, Maestro
- Virtual Visa or MasterCard cards
9. Buyer Protection Service
Secure Purchase with Buyer Protection
Buyer Protection holds your payment securely until you confirm receipt of the item, ensuring safe transactions for both buyers and sellers.
What's Included in Buyer Protection:
- Payment Protection - Your money is held securely until you confirm receipt
- 7-Day Protection Period - Automatic release after 7 days if no issues
- Money Back Guarantee - Full refund if item doesn't arrive or isn't as described
- Dispute Resolution - Support team assistance for any issues
- Tracking Support - Monitor your package with FAN Courier delivery
- Return Processing - Automatic return approval for eligible cases
Reliable nationwide delivery with tracking and secure handling for all shipments. All buyer protection orders are automatically shipped via FAN Courier courier service.
Service Limitations:
- Buyer Protection is not available for service listings
- The seller must have verified account with secure payments enabled
- Applies only to physical products that can be shipped
- Protection fee is calculated as a percentage of item price
Prohibited Conduct:
- Intentional Damage or Misuse – It is strictly forbidden to intentionally damage, alter, or misuse items before or after delivery.
- Fraudulent Claims – Buyers or sellers attempting to deceive the platform through false disputes, chargebacks, or misrepresentation may be permanently banned.
- Non-Delivery or Item Substitution – Sellers must deliver the exact item listed. Substituting or failing to send the item is a violation of our policy.
- Tampering with Packaging – Altering packaging to manipulate disputes or claim damage is prohibited.
- Abuse of Buyer Protection – Repeated misuse of the Buyer Protection program may result in account suspension.
- Threats or Harassment – Any form of threatening, abusive, or manipulative behavior during transactions is not tolerated.
10. Stripe Onboarding
Get Paid Securely with Stripe Connect
To start selling and receive payments on our platform, all sellers must complete a quick and secure Stripe Connect onboarding process.
What You’ll Need:
- Valid government-issued ID (passport or national ID)
- Bank account details for payouts
- Basic personal and business information
Why It's Required:
- To comply with anti-fraud and anti-money laundering regulations (KYC/AML)
- To ensure fast and secure payouts via Stripe
- To offer full transparency and build trust between buyers and sellers
Important Reminders
- Accurate Information Only – Providing false or incomplete data may result in account restrictions or delayed payouts.
- One Account per Individual or Business – Creating multiple Stripe accounts to bypass limits or restrictions is prohibited.
- Ongoing Verification – Stripe may require periodic updates or re-verification to stay compliant.
11. Delivery
PC Parts partners with FAN Courier service to provide secure delivery. This service is integrated with our Buyer Protection system.
- Provide correct contact data and address
- Package product appropriately and securely
- Include transport document for each product
- Ship via FAN Courier when using Buyer Protection
- Respond to courier for package collection
- Respond to PC Parts team if any dispute occurs
- Provide correct delivery address and contact data
- Be available for delivery or arrange alternative
- Confirm receipt in account if satisfied
- Report issues immediately if product doesn't match
- Repackage item properly if refusing delivery
- Initiate return process through account if needed
- Return item in the exact same condition as received
- Pick up properly packaged items from seller
- Provide tracking information for shipments
- Process returns when buyer refuses package
- Maintain package integrity during transport
Important Notice
PC Parts facilitates the delivery service but is not responsible for courier-related issues. Disputes between buyers, sellers, and FAN Courier are handled according to their respective service terms. Our support team can assist with order-related questions within the Buyer Protection system.
12. Listing Verification and Moderation
Listing verification/moderation aims to remove incomplete, obviously incorrect Listings and/or those that do not comply with these Terms and Conditions.
Prohibited Content and Activities:
Content Violations:
- Multiple listings for the same product
- False, interpretable or personal data in descriptions
- Unrealistic or non-serious prices (e.g., 1 RON)
- Photos from other sources or with other site logos
- Links to competitor websites
- Keyword manipulation
- Non-Romanian/English/Bulgarian/Hungarian language
Prohibited Products/Services:
- Drugs, erotic or obscene materials
- Alcohol, tobacco products
- Fortune telling, clairvoyant services
- Stolen or illegally obtained goods
- Dangerous items, explosives, weapons
- Non-existent goods
- Endangered animals
- Adult services, massage, videochat
- MLM/network marketing jobs
- Counterfeit or replica products
- Pharmaceuticals and supplements
- Human organs
- Gambling, virtual transactions
- iCloud unlocking services
- Goods located outside the country
14. Complaints Procedure
Any User can file a complaint or report regarding services provided by the Provider within maximum 7 days from the event occurrence.
How to Submit Complaints:
- Use the contact form on the Website
- Include user identification data
- Provide listing identification number (if applicable)
- Describe the issue in detail
Response Time: Maximum 30 working days from receipt of complete information
15. Disclaimer of Warranties
IMPORTANT LEGAL NOTICE
THE SITE IS PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF.
WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE'S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY:
- ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS;
- PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE;
- ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN;
- ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE;
- ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY;
- ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE.
16. Limitation of Liability
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The Provider offers no guarantee that the Website will be available uninterrupted, on time, secure or error-free. The Provider is not responsible for User activities, especially for providing erroneous content regarding product or service data.
17. Termination
We may terminate or suspend your account and bar access to the Site immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach these Terms and Conditions.
If you wish to terminate your account, you may simply discontinue using the Site, or delete your account through your account settings.
All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Account Blocking Conditions:
- Repeated violations of Terms and Conditions
- Creating multiple accounts to avoid limits
- Publishing prohibited content repeatedly
- Suspected security threats to other users
- Activities that damage Provider's reputation
19. Privacy Policy
We care about data privacy and security. Please review our Privacy Policy. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms and Conditions.
The entire content of the Website, including but not limited to texts, images, graphics, computer programs, as well as any other data and applications, are the property of S.C. PC PARTS SRL and/or its partners, being protected according to Copyright Law no. 8/1996 with subsequent amendments.
20. Changes to Terms
We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Terms and Conditions, and you waive any right to receive specific notice of each such change.
It is your responsibility to periodically review these Terms and Conditions to stay informed of updates. Your continued use of the Site after the posting of revised Terms and Conditions means that you accept and agree to the changes.
You can access the Terms and Conditions anytime at: pcparts.ro/terms-and-conditions. If you do not agree with the proposed changes, your only option is to delete your registered account on the Website or stop accessing, visiting or using the Website in any way.
Applicable Law and Disputes
The rights and obligations of the parties mentioned in these Terms and Conditions are governed by Romanian law in force. Any dispute regarding these Terms and Conditions shall be resolved by competent courts in Romania.