How are sellers protected from scams?

• The buyer pays first – you only ship orders that are already paid. The money is held and released to you when the buyer confirms receipt, or automatically 48 hours after the courier confirms delivery.
• Verified buyers – buyers need a confirmed e‑mail to log in and a verified phone number to message you. CAPTCHA and rate limits keep out bots.
• Clear return rules – buyers must return the product in the same condition. False claims, tampered packaging and deliberate damage are prohibited.
• Dispute review – if a product comes back damaged or different, click “Dispute Return” on the order instead of “Confirm & Refund”, and the PC Parts team reviews the case.
• Identity checks – sellers who receive payments complete Stripe’s verification, with an ID and bank details.