Can I get help from a person, or only from Rig?

Rig, the AI assistant, helps you write listings, search and answer technical questions. Everything else is handled by people:

• Fraud reports are investigated by the PC Parts team.
• When a seller disputes a return, the team reviews the case and decides.
• Messages from the contact form and e‑mail are answered by a real member of the team.

To reach us, see How can I talk to the PC Parts team? We aim to reply within 24–48 hours on business days.