Delivery Insurance

Protect your items during shipping with optional delivery insurance

What is Delivery Insurance?

Delivery insurance is an optional service that protects your items during shipping. When you enable insurance for your listing, your package is covered up to its full declared value in case of loss or damage during transit.

The insurance is provided through FAN Courier and costs 1% of the item's price.

How It Works

1. Enable Insurance

Toggle the delivery insurance option when creating your listing

2. Buyer Pays Fee

The buyer pays the 1% insurance fee during checkout (on first delivery)

3. Protected Delivery

Your item is insured up to its full value during shipping

Who Pays the Insurance Fee?

Important: The insurance fee is 1% of the item price.
  • First Delivery: The buyer pays the insurance fee
  • Return Shipment: If the package is returned (e.g., buyer refused delivery), the seller must cover the insurance cost

Benefits of Delivery Insurance

  • Coverage up to full item value
  • Protection against loss during transit
  • Protection against damage during shipping
  • Peace of mind for both buyer and seller
  • Professional courier service by FAN Courier
  • Easy claims process if needed

Example Calculation

Let's say you're selling a laptop for 5,000 RON:

Item Price 5,000 RON
Insurance Fee (1%) 50 RON
Buyer Pays (first delivery) 50 RON
Seller Pays (if returned) 50 RON

This example excludes other fees like delivery and buyer protection commission

About FAN Courier Insurance

Delivery insurance is provided by FAN Courier, Romania's leading courier service. The insurance (called "Valoare Declarată" in Romanian) covers your package against loss or damage during transit.

For more details about FAN Courier's insurance service, you can visit their official page:

Visit FAN Courier Insurance Page

Frequently Asked Questions

No, delivery insurance is completely optional. Sellers can choose whether to enable it for their listings.

If your insured package is lost or damaged during transit, you can file a claim with FAN Courier. They will investigate and, if approved, compensate up to the declared value of the item.

Yes, you can edit your listing and enable delivery insurance at any time before it's sold.

The insurance fee is always 1% of your item's price. For example, a 1,000 RON item has a 10 RON insurance fee.